Question 1

How do drops work?

Accepted Answer

Limited pieces go live at a scheduled time. Newsletter subscribers get 30 minutes early access before the public drop.

Question 2

Will sold-out pieces restock?

Accepted Answer

Core pieces do not restock. Sign up for the newsletter on the drop page to hear about the next release first.

Question 3

Will sold-out pieces restock?

Accepted Answer

Core pieces do not restock. Hit 'notify me' on an out-of-stock size and you'll get an email the moment it's back.

Question 4

Can I return an item?

Accepted Answer

Yes — you have 14 days from delivery. Request a refund from your account page and we reply within 24 hours.

Question 5

How long does shipping take?

Accepted Answer

Orders placed before 16:00 ship the same day via PostNL. NL delivery is 1–2 business days, EU 2–5 business days.

Question 6

Do you ship outside the EU?

Accepted Answer

Currently we ship to NL, BE and DE only. UK and US shipping is planned for Drop 002.

Frequently asked questions

Drops